Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.

Domestic Shipping Only (U.S. Orders)

At this time, we only offer shipping within the continental United States, including Alaska and Hawaii. We do not ship internationally.

Processing Time

  • Orders are processed within 1–3 business days after payment is received.
  • Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Estimated delivery time is 3–7 business days, depending on your location and the shipping method selected.

Shipping Carriers

We use trusted shipping carriers such as USPS, UPS, and FedEx to ensure safe and reliable delivery.

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with tracking information.

PO Boxes & APO/FPO Addresses

  • We can ship to P.O. Boxes and APO/FPO addresses via USPS only.
  • Delivery to these addresses may take additional time.

Shipping Delays

Please note that delivery times are estimates and may be affected by:

  • Weather conditions
  • Carrier delays
  • Holidays or peak shipping periods

We are not responsible for delays caused by shipping carriers or events beyond our control.

Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us immediately at shop@mystillbeauty.com
  • Include your order number and any relevant details
  • We will work with the carrier to resolve the issue promptly

Return Policy

Due to health and safety concerns, we do not accept returns or exchanges on any products.

All sales are final. If you receive a damaged or incorrect item, please contact us immediately at shop@mystillbeauty.com within 3 days after delivery, so we can assist you.